A Week of Big Ideas - Dec 25 - 31

Artificial Intelligence and User Experience

AI is booming, and needs UX designers, psychologists, sociologists to anticipate user needs rather than responding to them

AI is a powerful tool that will help UX designers and researchers humanize the customer experience 

A good read on why UX is needed to make AI feel "real", fun, rewarding, unpredictable

The assistant-as-app can help messaging services improve business

More and more businesses will embrace AI in 2017 - which means more need for UX designers and researchers

There should be an alternate AI communication tool besides voice to enhance the UX

Chatbots are an important path to AI, but still have room to grow

User Experience Design

A look inside the recent Uber app redesign  

It's important to understand cognitive bias when designing products